#a-good-ad – All The Best

It sounded like a CIA operation. It was not what I intended.

My operation was a simple and straightforward return. Amazon has certainly spoiled us for that; no bag, no box, no return label.

This shipping and shopping behemoth spoiled us with quick heck even same day delivery. There was a portent in this order; it took weeks to arrive.

My complaint wasn’t the delay; even the vagueness of who the merchant might be didn’t rile me. Yes, portents and mystery came with this transaction.

I was promised an infomercial’s worth of ‘great for wearing in the snow’ and ‘so comfortable for older women’ that the stiffness of this boot irked. Of course, the boot looks great from its forest green exterior and nice design to the neat angle of its raised heel. It doesn’t feel great.

So, long story short [I hear you saying ‘that ship has sailed’] I called customer service. “We’ll call you in 26 hours; if you don’t answer, we’ll send an email with the address for the return.”

I asked about the logistics of my return.

“You’ll get an email telling you all about that.” Click.

The address for the return is somewhere in Guangdong Province China. I am not kidding.

Shipping charges would fall to me. Unheard of in the annals of easy returns!

Included in this email was this wisdom: “We advise you to stay with the product and we can give you a $ 18 dollar refund otherwise continue to send the product back to us.”

Always accept good advice when it’s generously offered. At least I shall.